Utilities, Energy Payment Assistance, and Oil Heat

Utilities and Energy Payment Assistance

Governor Murphy announced that “all New Jersey water companies have voluntarily agreed to suspend shut-offs during this COVID19 emergency.” We recommend that you reach out to your service provider directly to confirm this is their policy.

The New Jersey Board of Public Utilities (NJBPU) also announced that the state’s public electric and gas utilities have universally agreed to suspend service shutoffs statewide in response to the COVID-19 pandemic.

Source: https://www.bpu.state.nj.us/bpu/pdf/COVID19%20Utility%20Shutoffs%20Suspended_Press%20Release_3.13.20_FINAL.pdf

Energy Payment Assistance Programs

If you’re having trouble affording your utility bills, there are many options for help. Below is an overview of the customer assistance programs that are available in New Jersey. To download a summary of these programs, click here.

NJ Energy Assistance Brochure and USF/LIHEAP Application

NJ Energy Assistance Brochure (English)

NJ Energy Assistance Brochure (Spanish)

Universal Service Fund/ Home Energy Assistance Application


Households with qualifying students grades K-12 or college students can access free internet by contacting the following companies:

Spectrum: 1-844-488-8398

Altice: 1-888-633-0030

Optimum: 1-866-200-9522

Save Money on Oil Heat by joining the NJCAEF Oil Group

For homeowners, renters, and small business owners that use oil heat to heat their homes, as a result of the volatility in the oil market, oil prices have dropped to major lows.

New Jersey Citizen Action Oil Group (NJCAOG) is comprised of thousands of New Jersey heating oil consumers who have joined together to say “NO” to high priced heating oil. Members realize that by joining the Oil Group they are able to save money per gallon and not sacrifice the quality and dependability of a full-service oil company.

The Oil Group uses collective bargaining power to negotiate discounted prices on heating oil and act as an information resource and advocate for New Jersey heating oil consumers.

Individual households, businesses, churches and apartment owners can rely on low rates without having to shop around every time they need their tanks filled. The Oil Group serves every New Jersey county with the exceptions of Cape May, some parts of Atlantic, Salem, and Cumberland counties.

How Does the Oil Group Work? As an agent for thousands of members, the Oil Group uses its bulk purchasing power to negotiate the best possible price with local dealers. After joining, members are assigned a supplier, and then they simply call the supplier and make arrangement for fuel delivery but at the Oil Group’s special price. Members are guaranteed a fixed mark-up above wholesale prices for their heating oil purchases. The prices members receive are less than average retail prices. Some Oil Group suppliers provide service contracts and tank insurance at a discounted rate too. Email Wende Nachman, Director of NJCAEF Oil Group, at wende@njcitizenaction.org for more information.


New Jersey Citizen Action Education Fund is monitoring the Coronavirus situation and following the guidance set forth by the Centers for Disease Control and Prevention, the World Health Organization and various US state and local government entities. Our first priority is the health and well-being of those individuals with whom we work and serve. Therefore, effective immediately our staff will be working remotely and will provide services over the phone. To find a complete list of our staff, programs and services, click here.

For loan counseling and financial coaching clients your application process will remain the same. One-on-one sessions will be provided via telephone and video conferencing. For questions about healthcare enrollment or the Census, call (973) 643-8800, extension 210. For any other information please visit our website at www.njcaef.org for updates or leave a message in the general mailbox and it will be forwarded to the appropriate staff member. Thank you and stay well!

New Jersey Citizen Action Education Fund (NJCAEF)



New Jersey Citizen Action Education Fund está monitoreando la situación del Coronavirus y siguiendo la guía establecida por los Centros para el Control y la Prevención de Enfermedades, la Organización Mundial de la Salud y varias entidades gubernamentales estatales y locales de los Estados Unidos. Nuestra prioridad es la salud y el bienestar de las personas con quienes trabajamos y servimos. Por lo tanto, con efectividad inmediata, nuestro personal trabajará de manera remota y brindará servicios por teléfono. Para encontrar una lista completa de nuestro personal, programas y servicios, haga clic acquí.  

Para los clientes de asesoría de préstamos y asesoramiento financiero, su proceso de solicitud seguirá siendo el mismo. Se proporcionarán sesiones individuales por teléfono y videoconferencia. Para preguntas sobre la inscripción de atención médica o el Censo, llame al (973) 643-8800, y marque la extensión 210. Para cualquier otra información, visite nuestro sitio web en www.njcaef.org para actualizaciones o para dejar un mensaje en el buzón general y será enviado al personal correspondiente.

Gracias y manténgase seguro!

New Jersey Citizen Action Education Fund (NJCAEF)